Our technical support team is absolutely committed to ensuring you get the very best from your JK Lasers products. On-hand to respond promptly to any questions you may have, their expertise is backed up by JK Lasers’ long-standing industry experience and the engineers who developed the products.
Reliable Servicing and Repairs
Carried out on your premises or at our factory, repairs always comply with design intent. Our technical support team has access to original specifications, detailed drawings and circuit diagrams.
Quality Approved Spares and Consumables
Using genuine JK Lasers’ parts and consumables such as lamps will maximise the reliability and lifespan of your laser. Prior to selection, our parts and suppliers go through a rigorous quality approval process. We ensure our modules and assemblies only use components and materials that meet the original design specification.
Global Service, Local Technicians
You can be sure that wherever your laser is located, our technical support team will have someone in your region. We have field service technicians around the world, plus qualified service agents who speak the local language.
Preventative Maintenance Arrangements
Designed to give you peace of mind, preventative maintenance contracts can be tailored to suit your needs.These ensure your laser remains in the best condition for optimal processing, without incurring excess costs.
Expert Product Training
Training your staff can substantially reduce the costs associated with unplanned downtime. Our technical support team can provide your maintenance personnel and process engineers with expert training to equip them with an excellent understanding of the products.